Refund policy

At PJ Collection, customer satisfaction is our priority.

  • Returns are accepted within 7 days of receiving the order.

  • The product must be unused, unwashed, and in original condition with tags intact.

  • Items purchased on sale or discount are non-refundable.

  • Returns are not accepted for innerwear, accessories, or customized items.

  • Customers are responsible for return shipping charges unless the item is defective or incorrect.

Refunds

  • Once the returned item is received and inspected, your refund will be processed.

  • Refunds are issued in the form of store credit or original payment method (as applicable).

  • Shipping charges are non-refundable.

For return requests, please contact us with your order number.

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